Where can I get Cellnique Paramedical in-salon treatments and home care products?

All Cellnique Paramedical products are strictly available from authorized dealers (adhere known as Cellnique Exclusive Centres) or from Cellnique.com only. These dealers have been thoroughly trained to provide you with any information or precautions needed before usage of Cellnique Paramedical products. We take full responsibility for the authenticity, quality, and reliability of products sold from these authorized dealers.

In order for you to enjoy Cellnique Paramedical products to the fullest, and, therefore, strongly caution against purchasing our products from unauthorized dealers or online sales portal. When you purchase from an unauthorized dealer you run the risk of purchasing a product that may have been altered, used, or refurbished, and this makes the product ineligible for Cellnique’s 7 days Assurance policy. We have no formal relationship with any of these resellers, and we will not be able to help you should you need it.

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Who or what is Cellnique Paramedical?

Cellnique Paramedical is a skin care brand that combines the effectiveness of medical and pharmaceutical grade beauty ingredients. We offer a full range of professional in-salon and home care products which provide its users the best problematic skin solutions.

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Who should use Cellnique Paramedical?

Cellnique Paramedical is specially formulated for everyone with skin problems.

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Why do I see different country of origin for different products?

All Cellnique products are manufactured under strict adherence to all applicable laws, including the Control of Drugs and Cosmetics Regulations, which are the guidelines set under the ASEAN Cosmetic Directive. One of the regulations stipulates that all products state their country of origin. Thus different products will have different country of origin. All Cellnique products are being packaged in Malaysia, Cellnique packaging factory has been certified GMP (Good Manufacturing Practice).

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Does Cellnique test products on animals?

Developed with the environment in mind, Cellnique does not conduct tests on animals.

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What does use-by-date label on all Cellnique Paramedical products mean?

Any Cellnique Paramedical products available on the market provide a use-by-date which printed at either the bottle or packaging box, before the container is opened, for a minimum period of 24 months. You may use the products for a period of 12 months after opening. Moreover, it is important to note that in general, once the product is opened, its life is influenced by 2 factors:

• How the product is stored (atmosphere conditions)
• How the product is handled (using ordinary rules of hygiene and application as recommended in the prospectus)

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Are ingredients in all Cellnique Paramedical products safe for use?

By law, all skin care labels must carry a full and complete listing of the International Nomenclature for Cosmetic Ingredients (INCI) chemical names of a product’s ingredients. The ingredient lists must be written in descending order of weight at the time they were added. All listed ingredients must be in compliance with the allowed, prohibited, and restricted lists of the ASEAN Cosmetic Directive. You may refer to each product full ingredients list.

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What is Cellnique BioCELL eL?

Cellnique’s exclusive acid complex formulation that uses AHAs (Alpha Hydroxy Acid) or BHA (Beta Hydroxy Acid) to accelerate cell renewal rates, as well as combined plant extracts and vitamins to neutralize and prevent possible irritation by the acids. Available in Advanced Bio Renewal Serum, Advanced Bio Renewal Masque and Skin Renewal Treatment.

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Why is my favorite product discontinued?

We are sorry if a decision has been made to discontinue your favorite product. Please notice that such decisions are not made impulsively. They are made in response to consumer preferences and we take into account many other important factors such as purchasing patterns, size of product, price etc.

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Is it safe to use Cellnique products while pregnant?

All Cellnique products are safe to use during pregnancy. Nonetheless, we recommend you consult your physician before using any product during pregnancy, especially in the first trimester.

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I heard some users have experienced skin irritation after using Cellnique products, is that true?

Everyone's skin and body is different. Because of this, there is a very small chance that your skin may be allergic to the ingredients in Cellnique products. Our ingredients are generally tolerated by most individuals; however, there are some skin types which may be extremely sensitive (hyper-sensitive). Some gentle exfoliation properties of the formula may cause slight tingling in the first few applications. This tingling is very subtle and completely normal.

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How long will it take Cellnique products to have a noticeable effect on my skin?

The length of time required to restore health to the skin depends on the skin’s condition and the products used, as well as lifestyle and diet. A daily routine of double cleansers, toner(s), serum(s), booster(s), moisturizer(s), sun protection and weekly masque(s) can produce noticeable effects within several days.

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Can I use Cellnique products with other brand of skin care products?

Each Cellnique product is specifically designed to work together as a routine to solve your skin problem. When used as a routine, Cellnique products work together to effectively penetrate the formulations to different layers of the skin, revealing superior results. You may use our products in conjunction with your current skin care routine, however, you may not see the same results.

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