Online Customer Services

Step 1: Login or Register

We make it easy to shop across our two sites: and Your account is universal, meaning you can login and shop across both of our sites with a single username and password.

Each time you visit our sites, you should immediately login at the top right corner of every pages.Please take note that the login information will be your email address. Our sites only accept one email address login.

For security reasons, you will be automatically logged out after 30 minutes of inactivity on the web site. At this time, you would need to re-enter your email address and password in order to access your personal information. You can also sign out by clicking Log Out at the right top corner of every page.


Existing Account Holder

  • I have an existing account with Cellnique. Do I need to register again?
    Yes – as we are changing to a new e-commerce platform, you are requested to create a new account – you may do so by:-
    • Connect with Facebook
    • Create a new account with email address and password
  • Will I be able to view all my previous data in my new account?
    No – this is a new account and you will not be able to view your previous data. We are not able to transfer your previous data such as shipping and billing addresses; Product Reviews; Reward Points; and Order History to your new account. You will need to fill in all your information manually.

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New Account Registration

  • How to register a new account?
    There are few simple ways to register on our sites 
    • Click Login with Facebookand enter your Facebook Email and Password.
    • Select Login with Facebook
    • Allows you to connect or login to our sites with your Facebook account. 
    • When you take an action like purchasing or reviewing a product, it generate News Feed story on your Facebook profile. You will be auto login to our sites once you login in Facebook.If you do not have a Facebook account, or do not prefer to Connect with Facebook, you need to create an account by entering your email address and create a new password. 
    • Please take note that once Login with Facebook, we will auto capture your email address and your birth date under your account. You may edit such information under My Account. 
    • More details under Managing Account Information 
    • Click Login or Register:

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Why register? Register with us to:

  • Earn and accumulate Reward Points. This will allow you to enjoy Cash Rebates across our sites!
  • Shop across our sites with one account: and
  • Receive updates on latest online promotion or beauty newsletter
  • Keep track on your order status, re-order with just one click.
  • Save products in your shopping cart for the next time you visit our sites. The same products will reappear the next time you login.
  • Save on your product(s) reviewed
  • Create your own profile – helps us learn more about you and provide a more personal customer services to you!

More details under My Account

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