Online Customer Services

Managing Account Information

Your Account Dashboard – Gives you an overview of your account:

From your My Account Dashboard you have the ability to view a snapshot of your recent account activity and update your account information. Select a link below to view or edit information.

 

1. What should I do if I wish to update my information?

After Login, click My Account to access to your Account Overview.The Account Dashboard is where you have the ability to view a snapshot of your recent account activity and update your account information. Select a link below to view or edit your information.

Reward Points total earned & pending Reward Points under your account. Click View All to view details on your Reward Points summary
Contact Information your display name & email address. Click Edit for any amendments
Address Book show your default shipping and billing address. You may click Manage Addresses to add or delete address
My Recent Reviews show your most recent reviews. Click View All Reviews to view all reviews summary

Account Dashboard:

*Please take note that all changes you make will be reflected across both cellnique.com and blivskin.com.

 

2. What if I wish to delete my account?
Please contact our administrator if you wish to delete your account.

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Name, Date of Birth, Email and Password

 

Name
  • Your first and last name
  • For Facebook login, please take note that this field is auto-captured.
Date of Birth
  • Your birthday. Complete this field and receive a mystery gift during your birthday month!
  • For Facebook login, please take note that this field is auto-captured.
Email Address
  • For non-Facebook login, this is your login
  • For Facebook login, please take note that this field is auto-captured.
Change New Password
  • For non-Facebook login only.
  • If you wish to change password, enter your current password, your new password and confirm your new password, tick on Change Password box.
Where did you hear about us?
  • Please feel free to complete all sections to help us learn more about you. Your answers will ultimately help us improve our customer services

 

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Did you forget your password?

Please take note that this field is not applicable for Facebook login account.

1. What should I do if I forget my password?

  • Under Login or Register click on Forget Password.
  • You will see a pop-up box, simply enter your email address. If there is an account associated with the email address entered, you will receive an email with a link to reset your password.

 

2. I do not receive any email with a link to reset my password?
Few possibilities:

  • Please allow a few hours to receive the email do check your junk mail box as sometimes your mailbox may remark our email as junk
  • There is no account associated with the email address you submitted. Please create a new account or make sure you submitted the correct email
  • Please contact us

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Address Book

1. Adding address:

  • Login and go to My Account.
  • Select Your Billing and Shipping Address.
  • The first address that you save is the default shipping and billing address.

 

2. Set different default shipping and billing address:

  • Under Your Billing and Shipping Address click Add New Address.
  • Enter a new address and select if you want this to be the default shipping or billing address.

 

You can save up to 30 frequently used addresses for yourself and the friends and family you shop for. Once you have saved all these addresses under your Address Book, you are able to retrieve the address during your Checkout process.

More details under Checkout ›

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